Crisis Hotline Specialist

LENAPE VALLEY FOUNDATION • Part-time • Doylestown, Pennsylvania, United States • 2m ago

New Program….New Opportunities!!! PRN and Part Time Shifts Available!!

We are now hiring for the SECOND training cohort of our Crisis Hotline Specialist, a key member of the Lenape Valley Foundation’s 988 Lifeline Program! The 988 Suicide & Crisis Lifeline is a 24/7 program that provides free and confidential support to people in suicide or emotional distress. It is comprised of a national network of over 200 local crisis centers, of which Lenape Valley Foundation is proud to be a part. This is a great opportunity for new graduates or master level candidates looking to gain valuable experience in mental health and crisis services.

What We Offer:

Significant shift differential for overnight and weekend shifts
Training on how to properly support and provide appropriate crisis phone interventions
PRN and Weekend Part Time shifts available
Participation in 403(b) Retirement Plan
Opportunities for growth

What You Offer:

Bachelor’s Degree with major coursework in psychology, sociology, social work, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education.
Excellent verbal and written communication skills
Computer proficiency
Ability to perform the physical requirement of the job description, with or without accommodation

What You’ll Do:

Answer all incoming 988 Lifeline and Lenape Crisis hotline calls to assess caller safety, treatment, and/or referral needs.
Utilize limited clinical intervention skills to engage callers
Actively engage with people at risk to provide support and assistance in the least restrictive setting.
Facilitate a warm hand off to crisis workers or emergency medical services.
Serve as a professional resource for hospital and community treatment providers
Complete all required documentation

About Lenape Valley Foundation

Lenape Valley Foundation (LVF) is a premier, non-profit provider of essential human services since 1958. It is driven by its mission to partner with people encountering mental health, substance use, intellectual or developmental challenges as they pursue their personal aspirations and an enhanced quality of life. Evolving in response to community demand and the development of evidence-based treatment, LVF now offers more than 30 life-altering programs to residents of Bucks and Montgomery Counties.

Lenape Valley Foundation is fully committed to being an Equal Employment Opportunity Care Provider and to attracting, retaining, developing and promoting the most qualified Associates without regard to their race, creed, color, religion, gender, marital status, age, sexual orientation, national origin, veteran status, physical or mental disability, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing an environment free from discrimination and harassment, and where everyone is treated with respect and dignity.

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