North Scottsdale/ Front Desk Assistant

Boys & Girls Clubs Of Scottsdale Inc • Part-time • Scottsdale, Arizona, United States • $15 / hour • 1m ago

Job Summary

The part-time Front Desk Assistant reports to the Youth Development Supervisor, the Part-time Front Desk Assistant plays a key role in creating a welcoming and organized environment for Club members and their families. This position is responsible for a variety of front desk and clerical tasks that ensure smooth daily operations and a positive experience for all visitors.

Roles & Responsibilities

Essential functions and responsibilities include, but are not limited to:

Welcome members, parents/guardians, potential donors, vendors, and visitors with professionalism and a strong customer service approach.
Accurately and promptly manage member check-in and check-out using the member tracking system.
Answer incoming calls, take and relay messages, and transfer calls efficiently, ensuring timely communication.
Monitor front desk supplies and notify appropriate staff when replenishment is needed.
Conduct informative tours for prospective Club families and other interested guests.
Actively promote Club programs, camps, and events with accurate and enthusiastic knowledge.
Ensures the security of the building by monitoring the front entry.

Qualifications / Experience

Must be at least 18 years old.
Must possess a high school diploma or equivalency certificate
CPR/ First Aid certification- BGCS will provide training if needed.
Ability to multi-task and adapt to Club’s challenging needs.
Experience working as a camp counselor, tutoring/mentoring, babysitting, teacher’s aide
Experience in STEM, art, youth sports
Pass a background check and drug test-Federal Funded employer

Working Conditions and Driving

Hours 10 up to 25 hours a week
Available M-F 2:00-6:30pm and occasionally early release days, based on school year calendar and school year breaks.
If 21 or older, maybe required to drive Club vehicles, including a 15-passenger minibus.

OUR VALUES

ACCOUNTABILITY

We uphold punctuality and accountability by consistently meeting deadlines, holding others accountable when needed, and fostering a culture of personal responsibility through transparent communication for continuous improvement.

INCLUSIVITY

We prioritize inclusivity, valuing the needs of our staff, members, and families. We put community and team interests above personal interests.

INTEGRITY

We uphold a culture of excellence, accountability, and integrity, where we strive for a high performance, engage in crucial conversations, and address any integrity concerns promptly.

RESPECT

Striving for continuous improvement, we encourage open dialogue and embrace accountability.

SAFETY

We embody a safety-first culture, actively seeking to enhance policies for safer operations, fearlessly reporting safety concerns, and prioritizing safety in all decision-making processes.

TRANSPARENCY

We foster a culture of transparent communication, embracing respectful radical candor with leaders, peers, and colleagues, openly addressing concerns, and seeking help when needed to continually improve our organization.

I have read, understand, and voluntarily commit myself to the general guidelines contained in the document. I also understand that this is only a basic description of my job and that it does not, nor is it intended to outline all the specifics of the responsibilities which I will be expected to perform. I acknowledge that I am able to perform the essential functions of the job with or without reasonable accommodations.