Summary:
As the nation’s oldest and largest animal welfare organization, the ASPCA’s mission is to provide effective means for the prevention of cruelty to animals. The ASPCA Philanthropy Team is looking to fill a new position that will play a critical role in securing the resources necessary to achieve this mission.
The Manager, Philanthropy is responsible for the stewardship of important donor relationships for the ASPCA. This position communicates with a growth portfolio of donors giving at a level of $5,000+ annually. The Manager conducts outreach to new major gift donors and prospects, including calls and correspondence, to determine their interest in the ASPCA and ensure they receive updates on the impact of their support. In addition, the Manager writes, organizes, and prepares stewardship communications sent to all Philanthropy donors. To be effective in this position, the Manager must be an excellent communicator and demonstrate the interpersonal skills necessary to meaningfully engage supporters in the ASPCA’s work.
Where and When You’ll Work
Remote – New York or Los Angeles preferred but not required
Standard business hours, generally flexible.
Occasional evening/weekend work may be needed around events or donor engagements but not frequent
Travel to ASPCA sites for donor events and/or department gatherings may be required up to three times per year.
The target hiring range is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor. You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to Careers@aspca.org for more information.
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future.
At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:
Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.
For more information on our benefits offerings, visit our website.
Responsibilities:
Engage with ASPCA Philanthropy donors and prospects through phone and written communication to express gratitude, explore their interest in animal welfare, and encourage continued involvement
Manage email/mail communication plans for approximately 150 donors ensure delivery of consistent updates and annual appeals
Effectively articulate the ASPCA’s mission and priorities, aligning donor interests with relevant programs and initiatives
Collaborate with the Senior Analyst, Prospect Research to review potential prospects, further research leads, and develop outreach plans
Identify and recommend high-potential prospects for enhanced cultivation and engagement to the Directors of Philanthropy
Maintain accurate and current records of all donor interactions and activities in portfolio files and Salesforce
Proactively anticipate donor needs to strengthen relationships, deepen engagement, and increase philanthropic support
Donor Communications (50%)
Develop high-quality, compelling donor stewardship materials for the Philanthropy Team in both email and print formats, including quarterly newsletters, timely updates, donor surveys, invitations, and more
Maintain and refine a multi-touchpoint communications plan, ensuring messages are timely, consistent, engaging, and aligned with donor interests.
Utilize a range of software tools (Canva, InDesign, PhotoShop, PowerPoint) to produce engaging content that features strong narrative writing, infographics, and visuals; coordinate with freelance graphic designers as needed to ensure high production standards
Manage all departmental donor mailings in collaboration with the department’s mail house vendor
Create and execute all mass email communications for the department using an email marketing system
Collaborate with various internal teams to gather, curate, and organize compelling content, including statistics, program details, and stories
Develop and maintain a story and content library for use by the team
Oversee the department’s acknowledgement letter process
Lead the planning, development, and production of mid-year and year-end impact reports for Philanthropy donors
Stay informed and up to date on ASPCA’s national programs and initiatives to support accurate and compelling donor communications
Perform additional duties as assigned to support departmental goals and donor engagement strategies
Qualifications
Collaborative team player who can constructively engage colleagues
Regularly evaluates results and iterates to improves processes
Proficient in using PC/MAC and associated peripherals
Plans, organizes and prioritizes work
Shows drive and passion for getting things done
Can be depended on to accept accountability for and effectively execute responsibilities
Implements creative approaches that improve and expand upon our work
Remains current with industry best practices and integrates them where appropriate into current work
Adapts willingly to new ways of working, relationships or responsibilities
Forms authentic, trusting relationships which enhance individual and team performance
Displays care and concern for the safety and well-being of self, animals and others
Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion.
Education and Work Experience
Three years of professional experience, preferably in fundraising or client services
Previous experience in a nonprofit environment preferred
Experience working with a CRM platform (Salesforce, Raiser’s Edge)
Experience with – or the ability to quickly learn – tools such as Canva, InDesign, Airtable, Excel, PowerPoint, Adobe products
Experience engaging donors required; experience engaging Major Gift donors strongly preferred
Experience developing communication plans for donors is strongly preferred; experience overseeing mass emailing strategies is a plus
Experience analyzing data to identify trends and drive strategy required; experience analyzing donor data and communicating impact
Demonstrated strength in professional written and verbal communication
Ability to work independently, prioritize tasks, and remain positive and adaptable under pressure
Proactive, results-oriented, and driven to deliver
Qualified candidates may be asked to submit writing samples that reflect a broad range of communications and/or complete a skills assessment task
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals
Qualifications:
See above for qualifications details.
Language:
English
Education and Work Experience:
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
