Physician Office Scheduler

Methodist Children's Hospital • Full-time • Remote (San Antonio, Texas, United States) • $37.18k - $52.34k / year • 3m ago

THIS IS A WORK FROM HOME ROLE:

SCHEDULE MONDAY - FRIDAY, WITH 8 Hour Shifts BETWEEN 9:00 AM - 5:30 PM CST

Introduction

Do you want to join an organization that invests in you as a Physician Office Scheduler? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Physician Office Scheduler like you to be a part of our team.

Job Summary and Qualifications

The Physician Services Scheduler is responsible for answering incoming phone calls, scheduling patient appointments in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.

In this role you will:

Answer incoming calls in a timely and professional manner
Schedules all patient appointments for physician practices including cancellations and changes
Insurance verification and verification of patient demographics
Select accurate insurance carrier plans and informs the patient of any carrier that is out of network
Provides Good Faith Estimates (GFE) upon patient request
Informthephysicianofficestafforpatientofanytestingrequirementsaccordingtotheinstructionsandqueries in the scheduling module
Ensure that any edits are performed in the scheduling module
Ensure all required information is accurate and complete in the scheduling module
Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system as needed
Select the correct patient medical record number consistently
Utilize appropriate method/tool to communicate with Physician offices as necessary

Qualifications that you will need:

High school diploma or GED preferred.
One year of related experience preferred.
Experience using EClinical Works preferred. Meditech or Cerner is a plus
Experience in scheduling for physicians offices preferred

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Physician Office Scheduler opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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